Terms and Conditions 

Terms and Conditions 

  1. Introduction.

1.1 By submitting your application for a Practical Program (fieldwork or travel programs) you (the “Participant“) confirm you accept and agree to these terms. If you submit an application for an online course and then subsequently choose to also do any Practical Programs you will also be confirming that you accept and agree to these terms.


1.2 You will enter into a binding legal agreement with Global Leading Volunteers, which also trades as GLV (“GLV”, “we”, “us”, “our”) private company number 1277306 (hereinafter referred to as the “Company”). The Participant shall make no claim against the Company as a result of failure to read and/or disagreement with the terms and conditions contained in the agreement prior to making the booking. 


Please ensure you, the Participant, read them carefully and do not hesitate to ask any questions about them before completing your booking.

  1. Services Provided.

2.1. Global Leading Volunteers agrees to organise and set up a Program and/or other course(s) as agreed upon in writing between The Participant and the Company. Services include, but may not be limited to:

  • Arranging full pre-departure briefings on the telephone and via email;
  • Providing a program field manual;
  • Arranging suitable accommodation and food, where applicable, for the duration of the program (details are outlined on the “what’s included” section of the information pack requested through the website program page);
  • Arrange for transfers from the airport on arrival in the chosen country where indicated in the program field manual;
  • Arranging Program Leaders to lead and manage Programs where required; 
  • Arranging the provision of Program equipment, training and training materials relevant to the Program; 
  • Providing and maintaining a full international support structure;
  • Providing a 24-hour emergency desk contact


2.2 The Company will book Participant’s Program (hereinafter referred to as “Program”) according to the details specified in the confirmation of booking through Partner Organisations (hereinafter referred to as “Organisations”) that are recognised as reliable and professional. Each booking is considered a provisional request until the aforesaid Organisations grant their final approval thereof.


2.3 The Company undertakes to arrange the booking in a professional manner, provide the Organisations with the relevant information concerning the booking, and ensure that the booking conforms to the details requested in the booking. The Company is not liable for unexpected disturbances and/or malfunctions that are beyond its control if such circumstances are experienced by Organisations, since the Program is offered under the sole liability of the Organisations unless the Company knew, or had to know in advance about that malfunction and/or disturbance. The Company shall make every effort to help the Participant concerning any question, query or irregularity pertaining to the services. It is recognised that the Company is acting on an agency basis. 


2.4 All the information represented by the Company concerning the Program is based fully upon information received from different Organisations. The Company’s liability for this information is limited to the fact that it originates in the aforesaid Organisations and that it is conveyed to the Participant in full. The Company is not liable and shall not incur the cost of any damage whatsoever caused as a result of a Participant undertaking the Program. 


  1. Application Process.

3.1 During the application process the Company will ask the Participant to provide the following information:

  • Legal name
  • Phone Number
  • Email Address
  • Date of Birth
  • Criminal history
  • Medical history – including mental health, current medications and any medical requirements (see 4.1)
  • Dietary requirements
  • Citizenship & country of residence
  • References 
  • Working history 
  • Professional pin (if required)

3.2 The Participant will confirm that all information provided to the Company during the application process is complete and correct. The Participant must update the Company as stated in clause 8.4.7 and 10, any information changes prior to program commencement or during the program. Failure to provide complete, accurate and truthful information on the application will be grounds for cancellation without refund.


3.3 In the event of a special request made by a Participant, the Company undertakes to deliver the request to the relevant Organisations. The Company is not obligated to fulfill this request unless the Participant has received approval in writing that his request would be fulfilled. When a special request included in the booking pertains to essential requirements made by the Participant to accommodate his/her special needs, the Company shall inquire with the Organisations as to whether the aforesaid request can be fulfilled and shall notify the Participant about its query prior to the final approval or denial of such request.


  1. Voluntary agreement.

4.1 The Participant is obligated to inform the Company, upon registration for a Program, about any physical and/or mental condition and/or any other condition that might limit or impede his/her participation in the Program. The Participant is aware that the Company’s consent to register him/her to a Program relies upon the absence of such notice, meaning that the Participant is not limited in any manner to take part in the Program. Any malfunction and/or expenditure caused as a result of the Participant’s physical and/or mental condition shall be incurred solely by the Participant. 


4.2 The Participant declares and warrants that he/she understands that he/she is a part of a volunteer program. Hence, he/she will conduct him/herself with patience and tolerance towards all other Participants, cooperate and abide by the instructions in the due course of his/her relations with other Participants and towards others in general. 


4.3 The Participant undertakes to appear in scheduled hours and if he/she does not do so he/she may be considered as if he/she waived his/her right to do so. If the Participant is prevented from participating for reasons that are beyond his/her control he/she must notify the Company or the on-site volunteer leader immediately. 


4.4 The Participant accepts they may be subjected to various emotional, physical and psychological demands by participating on a Program. The Participant accepts and is aware that the standard of living in the relevant country, including food, hygiene and accommodation, may be below the general standards of your own country. 

The Participant also understands that certain risks may arise, including, but not limited to:

  • Hazards of travelling in remote areas; 
  • Travel by automobile, van, bus, aeroplane, boat, train or any other means of conveyance; 
  • The forces of nature; 
  • Civil disturbances; 
  • National or international conflicts; 
  • Terrorism; 
  • Arbitrary itinerary changes made by foreign governments or vendors; 
  • Boat accidents; 
  • Interacting with dangerous wildlife; 
  • Personal injury or illness from the local environment; 
  • Accident or illness in remote locations without immediate evacuation or medical facilities; or
  • Acts of third parties. 

The Participant confirms and agrees to all of the following:

  •  Understand these and other risks inherent in such a program;
  • Confirm that his/hers participation is completely voluntary;
  • Assume all risk associated with his/her fieldwork;
  • Agree to indemnify the Company, Organisation and those involved in delivering the fieldwork component against any claims of any kind that arise from his/her participation.
  • These claims include those arising both directly and indirectly from the Participant’s participation in the program.



4.5 Participant population. A variety of people of all ages and backgrounds take part in the Programs. The Company has zero tolerance on aggression, bullying and violence, including sexual assault. The Company reserves the right to investigate and follow up on any disciplinary action if required against the Participant.


4.6  Accommodation. Varied living conditions are provided among Programs. Accommodation may be in dorm-style rooms with western-style shared or en suite bathroom and showers, in private rooms or with local families in a style customary to the region. In addition, certain Programs provide prepared meals for Participants and in others Participants receive food and prepare the meals themselves.The Participant accepts that they will be living in a standard recommended by the country and Organisation.


4.7 International programs provide opportunity for various tourist activities and experiences. The Company does not bear any liability for activities the Participant undertakes or experiences that are not officially included in the Company’s program. This also applies regardless of whether we introduce or recommend a given activity or provider. The Company will give clear written confirmation within the Participant’s Induction Pack of what extracurricular activities will be provided on the program. 


4.8 Health and Safety 

4.8.1 The Company will provide health and safety procedures in each program, some programs may be located in dangerous areas. It is the Participant’s responsibility to comply and respect these procedures at all times. 


4.8.2 The Participant understands the Company, Orginisational staff have the right to search personal belongings, bags and room if he/she is suspected to have deemed broken health and safety procedures. This includes legal or other serious risks including the possession of illegal and illicit substances, including marijuana. The Participant accepts, the Company and Organisations hold a zero tolerance for drugs. 


4.8.3 The Company and Organisation bear no responsibility if the Participant breaks any local laws and will not be required to mediate between the Participant and local authorities.  

4.9 Disciplinary and/or Expulsion. 

4.9.1 The Company reserves the right to issue a warning of any kind, including dismissal regardless of whether any warnings have been given. All disciplinary action will be documented and take place in front of a witness, where appropriate.


4.9.2 The Participant will receive a verbal or written warning where the Company deems appropriate. Repeated or more serious incidents the Company will, if deemed appropriate, give a final written warning. Thereafter, any further offences, the Participant will be dismissed and removed from the program. 


4.9.3 The Company reserves the right, if applicable, to serve an instant dismissal if the Participant does not comply with clauses 4.8.1, 4.8.2, 4.8.3, 4.4 or displays behaviours appropriate for instant dismissal. The Participant will be provided with a full list of program and in-country rules, regulations and procedures during an induction training. The following non-exhaustive list details actions that are grounds for immediate expulsion: 

  • Possession, taking, or supplying of illegal or mind-altering substances, including marijuana;
  • Consuming alcohol or being intoxicated while on project or interacting with the Company’s program partners;
  • Breaking any local laws;
  • Bullying, displaying cruel, thoughtless or rude behaviour or committing acts which could injure or harm another Participants, a Program Leader, a member of staff, community member or any other person;
  • Disobeying the Company’s/Organisation’s Program Mentors, Leaders or the representative in the host country’s instructions in relation to health and safety;
  • Disruption or obstruction of Program activities
  • If the Program Leaders feel it is in the best interests the Participant’s health and safety or the program in general; and/or
  • Committing an act or displaying behaviour which could jeopardise the future of the Company’s Programs within the host country or lead to the souring of relations between the Company and the host communities or host country.


4.9.4 In the event of expulsion for any reason, the Participant will not be entitled to any reimbursement, or will the Company or Organisations be responsible for any additional costs incurred by him/her as a result of expulsion. This also includes any payments for damages or compensation towards any affected party, this will be the sole responsibility of the Participant. 

4.9.5 Any requests to dispute dismissal must be put in writing to The Company will then provide an off site senior manager to review the case and make a full and final decision. 


  1. Refusal of service.

The Company may, at its discretion, reject a request to make a booking or cancel the same or discontinue the participation of a Participant that interferes with the ordinary course of the Program without having to provide a reason for its decision. In such an event, all expenses shall be incurred by the Participant. 

  1. Documentation Requirements.  

6.1 Insurance: The Participant is required to secure travel and medical insurance to protect against losses caused by travel, loss or damage of luggage and or personal effects by any means, non-refundable airfare, emergency medical evacuation and other medical expenses. The Company recommends purchasing trip cancellation cover to protect her/him against losses relating, yet not limited to, inability to travel for medical reasons, illness or sudden death of a family member. The policy must cover the entire duration of the enrolled program and include where applicable manual, conservation and volunteer work. The Company cannot be held responsible for loss or damage of personal effects by any means whatsoever. The details of The Participant’s insurance policy must be provided 61-31 days prior to program commencement.


6.2 Background/ DBS or Police Check: Once the Company accepts the Participant onto a voluntary program, it is the Participant’s responsibility to expense and supply a background (police) check. It is the Company’s responsibility to provide details on how to complete this process on acceptance onto a program. The Participant agrees that the Company can offer the Participant a conditional space subject to the outcome of this check. As per the Application Process clause 3.2 of these terms, failure to disclose in advance any known criminal history is grounds for cancellation of enrolled program and Participant forfeits deposit payment. .


6.3 Health, medications, and vaccinations: 

6.3.1 The Company will provide a medical form to the Participant. The Participant is to have this completed and returned no later than 61 days prior to program commencement. As per the Application Process clause 3.2 of these terms, failure to disclose in advance any known medical reason which can impact his/her’s placement is grounds for cancellation of enrollment on chosen program and at the Company’s discretion, the Participant forfeits his/her deposit and payments. 


6.3.2 The Company reserves the right to request a negative COVID-19 test, no less than 72 hours prior to arrival to the country of program. If there is any reason for a test to not be taken, The Participant must contact The Company no less than 7 days before travel. The Company will screen for COVID-19 symptoms on arrival and throughout the Participant’s program. If the Participant is suspected to have COVID-19 signs and symptoms upon arrival, the Company, at the Participant’s expense, will support quarantine with suitable accommodation and daily checks until a negative test is presented. Please see clause 6.5 for more information on the Company’s COVID-19 response. 


6.3.3 The Participant recognises the Organisation’s Program Leads/Managers are not medical professionals, and the standards of the medical care in countries where the Organisations operate are likely to be lower than the Participant’s expectations. It is the Participant and their primary care physician’s responsibility to ensure the Participant is able to manage their own mental health and physical wellbeing, including administering any medication, for the entirety of the Participants engagement with the Company’s program. Whilst on the program the Participant must inform the Company immediately if he/she becomes sick to enable the Company to signpost suitable help within the country of the program. The Participant allows the Company reserve the right to make decisions on emergency medical care deemed essential by the most qualified in-country staff member. In this event, the Participant is not able to do so and the Company will not be held liable for the outcome of such care.


6.3.4 The Participant is responsible for obtaining all and every appropriate vaccination, as required by each country, and for bringing his/her own medication to the Program, according to their needs and for confirming the legality of each medication for each destination country.


6.3.5 The Company reserves the right to require documentation from a doctor or specialist and/or to consult with the Company’s or Organisation’s own medical and mental health professionals regarding physical and mental fitness to undertake the program. The Company reserves the rights to reject, cancel or extend a booking on the grounds of medical advice. Any additional medical documentation the Company requires will be at the Participant’s expense. 


6.3.6 The Participant must notify the Company regarding any physical and/or mental limitations and/or any other limitation that may impede his/hers participation in the Program. Any pregnant woman is obligated to furnish a medical confirmation in English regarding her condition, including approval to fly, and in any event her permission to fly is at the discretion of the airline company. 


6.4 Emergency Contact. The Participant must provide an emergency contact which includes the following:

  • Name 
  • Relationship 
  • Email 
  • Address 
  • Contact Numbers (workplace and personal)

The Company reserves the right to contact this person should the Company deem necessary. The emergency contact details will be held in accordance to Global Leading Volunteers Privacy Policy  


6.5 COVID-19. 

6.5.1 The Company reserves the right to add a weekly COVID-19 Health and Hygiene Fee. This Fee will depend on the selected program the participant has enrolled onto. The costs related to reducing the risk of exposing the Participant and community members to COVID-19. The Company can amend and notify that this fee is applicable to his/her in-country program at least 61 days prior to your program start date. Participants who fail to pay this fee, if required, will not be permitted to continue on the Program.


6.5.2 If a country on entry legally requires a two week quarantine, the Company/Organisation will provide suitable accommodation and support for the Participant. The cost of the quarantine, if legally required by law in the country of placement, will be divided between the Organisation and the Participant. The Company can amend and notify that this fee is applicable to your in-country program at least 61 days prior to your program start date. Participants who fail to pay this fee, if required, will not be permitted to continue on the Program.


6.5.3 The Company will inform the Participant of any Personal Protection Equipment (PPE) requirements. It is the responsibility of the Participant to provide personal masks/face coverings and have alcohol based anti-bacterial hand gels at all times. The Company/Organisation will provide, if required, gloves and aprons. If the Participant buys any equipment not required for the program, this will incur no cost to the Company/Organisation. Failure to follow any guidance or policies surrounding COVID-19, will result in instant dismissal and termination of the Participant’s program. As per clause 4.9.3 The Participant recognises the Company/Organisations will not cover any costs incurred by instant dismissal from the program. 


6.6  Passports and Entry visas. The Participant is responsible for obtaining a valid passport and extending its validity, as needed. The passport should be valid for at least 6 months from the date of Program completion and departure. The Participant is responsible for checking all exit and entry requirements of any area traveled to/from before undertaking and whilst undertaking the Program. The Participant is responsible for payment of fees, charges, and handling fees for issuance/extension of passport and issuance of entry visas. The Participant  is hereby notified that in the event that he/she does not obtain the proper visa to enter each country, he/she bears full liability concerning such matters. The Participant is obligated to specify whether he/she holds more than one passport. 


  1. Liability for damages.

7.1 Interruptions that occur in a destination where utilities are not sufficiently developed, as well as any other element concerning force majeure, may have an adverse effect on the Program and the Participant ought to take this into account. The Company is not liable for damages caused to the Participant as a result of falling, accidents, diseases, hospitalization, medical expenditures, damage to luggage, failure to perform certain actions or faulty execution thereof, inconvenience or any direct or indirect damage that may be caused to the Participant during the Program.


7.2 For the purposes of this clause and Clause 7.3, force majeure means: any circumstance not within the Company’s reasonable control including, without limitation:


  •  Acts of God, flood, drought, earthquake or other natural disaster.
  • Disease, epidemic or pandemic.
  • Terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations.
  • Nuclear, chemical or biological contamination or sonic boom.
  • Any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent.
  •  Collapse of buildings, fire, explosion or accident.
  • Any labour or trade dispute, strikes, industrial action or lockouts.
  • Non-performance by suppliers or subcontractors.
  • Interruption or failure of utility service.


7.3 Natural phenomena, weather, and force majeure. Notwithstanding Clause 7.2, the Company is not responsible for any climatic phenomena (floods, fog, clouds, etc.) and/or any other circumstances that are beyond its control and that may cause any change or cancellation. The Company shall be exempt from liability towards the Participant for any claims related to cancellation and/or change in any time that are a result of force majeure strikes, disturbance of public peace, fire, inundation, weather conditions, civil revolt, war, acts of terrorism, military operations, invasions, rebellion, pandemics, volcanic eruption, disease, robbery, theft, boycott, arrests, technical malfunctions, or any similar event caused by a force majeure.


7.4 It is hereby clarified and emphasized that no refunds whatsoever shall be given for discontinuation of a Program owing to disease, injury or any other reason. The Participant shall not make any claim, pecuniary or other, that may derive from the services or in relation thereto, against the Company, its employees, agents, representatives or anyone acting on its behalf. The conditions set forth herein are binding and no one, including anyone acting on behalf of the Company, is authorized to act in a manner different than the one stipulated herein. 


7.5 The Company and/or its representatives are not liable for monetary losses and/or additional losses that are caused due to changes or cancellations and/or due to delays. These losses and/or expenditures shall be borne solely by the Participant. 


  1. Placement Fees  

8.1 Prices (prices are in  GBP). The Participant may receive the price offer given in relation to his/her booking only if deposit payment for the booking was made. Booking prices are based upon the rates of services abroad, rates of charges abroad, ground services, taxes and fees abroad and foreign currency exchange rates as known on the date of confirming the booking. The price for services is final upon the date which deposit payment was received.


8.2 Payment details. The Company will provide the Company’s bank details when Participant is enrolled onto the program.


8.3 Terms of payment. Deposit payment, as stated on the Company’s information pack, is required upon successful application; at which point the Participant accepts the Company’s Terms and Conditions in full. The remaining balance is due 90 calendar days prior to departure or upon the stated deadline, as specified in writing in the confirmation email; the earliest date of the two applies. The balance payment does not include any money transfer commissions which may be incurred through the approved payment methods. Participants are responsible for all incurred bank charges and must pay the full amount of any monies under this clause.


8.4 Payment Plan. 

8.4.1 The Company offers 2 types of payment options. 

  • Full payment upfront
  • Instalment plan 


The Participant will be asked to choose a plan when accepted onto the program by the Company. 


8.4.2 Full payment up front. The Participant pays the full cost of the booking in one payment. This payment is due within 48 hours of acceptance onto the program. 


8.4.3 Instalment plan. The Participant pays a non-refundable deposit upfront followed by instalments paid monthly no later than to 90 days before your program start date. At that point your program fees will be paid up in full. Choosing this payment plan incurs a fee and this fee is split equally across all your instalments. 


8.4.4 The Company accepts payments from the Participant on one of three dates, the 15th, 25th or the last working day of each month. It is the Participants choice on which date he/she prefers. If no date is chosen, then the 15th will be the default date for charges. On the due date your payment card will be charged automatically. If paying by electronic fund transfer then your payment will become due on the payment due date. Late payments may incur a charge of £50.


8.4.5 Failure to transfer the balance payment by the due date allows the Company to consider that the booking has been cancelled, the Company will attempt to contact the Participant, if contact attempt not has had no response to within 14 working days, the Company reserves the right to cancel the Participant from the program, according to its sole discretion. The Company reserves the right under these circumstances, to cancel without a refund.


8.4.6 The Participant, if agreed, will pay by card, the instalments for the program will be automatically deducted from the owed total of the program fee. The Company will deduct these on the agreed payment date. If the Participant has selected to pay manually, it is his/her responsibility to meet these payment dates. 


8.4.7 The Participant recognises it is their responsibility to notify the Company if there are any changes in personal circumstances or payment details. 


8.5 Return of payment. In the event of cancellation, return payment will be made in the same manner it was initially received, in accordance with the cancellation policy stated below, excluding any fees incurred for transactions. Please note, generally all payments are non-refundable. 


  1. Cancellation

9.1 Participant Cancelation 

The Participant may cancel the order in writing with mitigating circumstance according to the following terms:

  • 61 days or more days before departure – Participant forfeits deposit payment;
  • From 31 to 60 days before departure – Participant forfeits 60% of the value of the placement fee or the deposit payment (the higher of these two values will be applied);
  • and within 30 days before departure or no-show – Participant forfeits 100% of the value of the placement fee.
  • In distance selling a Participant may cancel the booking in writing within 5 working days from the date the deposit payment was received, provided that cancellation is made at least 5 business days before the date in which the money was received. In such circumstances cancellation fees will apply. This request can be made by email at If a request is made after 5 working days, the Company reserves the right to keep the deposit. 


9.2 The Company Cancelation or curtail

9.2.1 The Company reserves  the right to cancel or curtail a Program if, in its sole discretion, it believes that circumstances warrant it. This includes cancellation because of Force Majeure (as described below). 


9.2.2 In all of the above cases where there is a cancellation, the Company’s first recourse will be to place the Participant on an alternative Program. The Company will use reasonable efforts to match any alternative Program in accordance with the Participant’s preferences. 


9.2.3 In the event that the Company is unable to provide the Participant with a suitable alternative, the Participant will be entitled to a refund of program fee that has been paid. What is defined as a “suitable alternative” will be at the sole discretion of the Company. 


9.2.4 In cases of curtailment, the Participants first recourse will be to claim the balance of the program fee from the Participants insurance. In the event the reason for curtailment is not covered by insurance, the Company will refund the balance of the unused program fee which will be calculated based upon the services that have been rendered to date, not a pro-rata amount


9.2.5 In all cases of cancellation by the Company, the Participant will not receive a refund for any expenses incurred by the Participant related to the program, including, but not limited to, airfare, visa expenses, insurance, documentation and equipment purchases. Please note this list is not exhaustive.


9.2.6 In all cases where the Company provides refunds, the refund will be made back to the original method of payment. In the event the credit or debit card has expired, the cardholder must contact their bank on how to recover the refunded funds. The Company will not refund alternate accounts or individuals. All refunds incur a processing fee.


  1. Changes or amendments

10.1 Transfer of program 

Participants may be eligible to transfer their program to another start date, duration or location at Company discretion. 

Please note:

  • All transfers will incur a transfer fee, which must be paid at the time of transfer to secure the new program. 
  • The payment schedule of the original booking will remain in place;
  • Any payments remain non-refundable;
  • Participant will not be eligible for a refund of any program fee differences in the event of choosing a program with a lower cost
  • Participant’s intended transfer must be to either a date, location or program type shown as available on the website and you must specify this when the Participant informs the Company of the request to transfer. Dates, locations and program types are subject to availability and cannot be guaranteed. Transfers can be requested by email at and any confirmation will be confirmed in writing by the Company.


10.2  In the event that a material change in the Program occurred and a relevant notice to the Participant prior to departure was delivered, the Participant has the right to cancel the order within 72 hours from the date of notice. The date of cancellation shall be considered as the date in which the written cancellation notice is received in the Company. The Company may cancel any Program at its discretion for reasons that are beyond its control and it may offer the Participant to take part in another Program or return the amounts paid.


10.3 The Company is not liable for returning amounts that were paid for services that were not used by the Participant provided that failure to use the services is not under the responsibility of the Company. The Company reserves the right to set higher cancellation fees for certain services. 


  1. Complaints

11.1 The Participant should direct any complaints in writing to The complaint should clearly state, time, dates and any factual information to support the complaint. 


11.2 The Company will not engage with complaints made by third parties regarding the Participant unless explicitly directed in writing by the Participant.


  1. Liability 

12.1 The Company will not pay financial compensation which exceeds the amount of the Participants program fee, except in cases of the Company’s gross negligence. In the event of your death, the terms of this agreement will further extend to the Participant’s heirs, personal representatives, successors and assigns.


12.2 If any program equipment provided in-country remains the property of the Company. The Participant must return any equipment in good, working order upon conclusion of the Company’s program guidelines. In an event where the equipment is lost or damaged due to negligence, the Participant must pay to replace it.

12.3 English (UK) Law shall apply to this Agreement and the parties agree to submit to the exclusive jurisdiction of the English Courts.


  1. Governing Law

13.1 The Participant agrees by using this website with the Company, the Participant agrees to the following: 

  • Waving the right to court or jury trial 
  • Waving the right to participate in class action 
  • Agreeing to bring claims against us only in your individual capacity and not as a plaintiff or class member in any purported class, representative or collective proceeding 
  • Agreeing that any arbitration will take place on an individual basis 


13.2 These Terms and Conditions and the relationship between the Company and the Participant, shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions, regardless of where the Participant lives. 


13.3 Any cause of action or claim you may have arising out of or in any way relating to these Terms and  Conditions, use of the Service or website, or the Participants dealings with the Company must be brought for arbitration within one year after the cause of action occurs. Attempted actions brought after the one year period are barred.


  1. Privacy Policy

14.1 Please see  Global Leading Volunteers Privacy Policy for information on how the Company handles the Participants personal information and data.


14.2 Any research, data, reports, photographs and documentation, collected by the Participant on the Company’s Program, remains property of the Company. The Company and the Organisation must give permission of use before this data or information can be shared. No compensation will be provided for the Participant for any data he/she collected. 


14.3 Any photographs, videos or multimedia the Participant produces or give to the Company may be used for promotional use. The Participant will not be paid in any way for this material, or its usage.


  1. Consent 

I, The Participant, the undersigned, undertake to pay and engage the Company for the order of services in accordance with these terms and conditions specified hereinabove in this confirmation of order and the terms and conditions of order that were delivered to me and/or that are published in the Company’s internet website: and which I read thoroughly and approved including all conditions and limitations specified therein.